Frequently Asked Questions
Why can't I proceed with my zip code?
At this time, online pricing and scheduling is available in select cities. If your zip code isn’t supported, it doesn’t mean we can’t still service your needs. Please request a quote or give us a call at 800-989-3089.
What if my service isn't listed?
We work hard to make as many services as possible bookable online, however some may require a quote. If you don’t see your service listed please request a quote or give us a call at 800-989-3089.
Why is a credit card required to book online?
To make the billing process simple and easy for everyone involved, we require a valid credit card to book your service. Your card will not be charged until the service has been completed.
If you require alternate payment terms, we’ll try our best to accommodate. Please give us a call at 800-989-3089.
What does "estimated cost" mean?
Pricing displayed when booking online is a highly accurate estimate based on standard scope of work. However, there are times when certain products may require different pricing. If the price needs adjustment in any way, we’ll let you know and get approval before the work begins.
When receiving accurate information from the customer during the booking process, 95% of customers see no change in price.
Are you licensed and insured?
We carry General Liability Insurance in the amount of $1,000,000. A Certificate of Insurance is available upon request.
While our industry does not require any special licensing, we are a proud member of the Independent Installers Alliance.
It’s pretty simple: we want every customer to be blown away with our service. If for any reason you’re not pleased, we’ll do everything we can to make it right. Additionally, every project is backed by a minimum one year guarantee.